Privacy Policy

1. Introduction

Welcome to ShoWay ("we," "our," or "us"), a career branding and profile enhancement service operated by Fathima Khanam. ShoWay is accessible at showay.in and through our social and communication channels.

We are committed to protecting your personal information and your right to privacy. This Privacy Policy explains what information we collect, how we use it, and what rights you have in relation to it. By using our services, website, or communicating with us, you agree to the terms described in this policy.

If you have any questions or concerns, please contact us at support@showay.in.

2. Information We Collect

2.1 Information You Provide Directly

We collect information you provide when you:

• Fill out our website contact form (name, email address, phone number, service interest, and message)
• Send us a message via WhatsApp, email, or Instagram
• Share your resume, LinkedIn profile, GitHub profile, or other career documents with us for service delivery
• Enroll in or purchase a service
• Communicate with us for revisions, support, or consultations

This may include: full name, email address, phone number, WhatsApp number, current job title, target role, career history, educational background, skills, projects, LinkedIn URL, GitHub URL, portfolio content, and any other information you choose to share.

2.2 Information Collected Automatically

When you visit our website, we may automatically collect certain technical data, including:

• IP address and browser type
• Pages visited and time spent on the site
• Referring URLs
• Device and operating system information

This data is collected to help us understand how our website is used and to improve its performance.

2.3 Information from Third Parties

If you contact us through social media platforms (Instagram, LinkedIn, YouTube) or community platforms (WhatsApp Groups), we may receive information shared through those platforms according to their respective privacy policies.

3. How We Use Your Information

We use the personal information we collect for the following purposes:

• Service Delivery: To create and deliver your requested career branding materials (resumes, LinkedIn rewrites, GitHub profiles, portfolio websites, interview kits, and content packs).
• Communication: To respond to your enquiries, provide updates on your order status, share revisions, and answer questions.
• Record Keeping: To maintain records of work delivered and client interactions for quality and revision purposes.
• Improvement: To understand how clients use our services and improve our offerings.
• Marketing (with consent): To send you service updates, tips, or promotional content. You may opt out at any time.
• Legal Compliance: To comply with applicable laws and protect our rights.

We do not sell, rent, or trade your personal information with third parties for their marketing purposes.

4. Use of AI-Assisted Tools

ShoWay may use AI-assisted tools (including but not limited to large language models and writing assistants) as part of the content creation process for resumes, LinkedIn profiles, interview kits, and content packs. These tools help us produce high-quality, personalized outputs efficiently.

When using AI tools, we may input anonymized or pseudonymized portions of your career information. We take care not to share unnecessarily sensitive personal data. All AI-generated content is reviewed, edited, and personalized by Fathima Khanam before delivery to you.

If you have concerns about AI tool usage, please contact us at support@showay.in before commencing your service.

5. How We Communicate

We communicate with clients primarily via:

• WhatsApp (personal number: +91 63025 66651)
• Email: support@showay.in or fathima.khanam@showay.in
• Instagram DM: @showay.in

Please be aware that WhatsApp messages and Instagram DMs are processed by third-party platforms. We encourage you to review WhatsApp's and Meta's privacy policies for information about how they handle your data.

6. How Your Information Is Shared

6.1 No Sale of Personal Data

We do not sell your personal information to any third party, ever.

6.2 Service Providers

We may share your information with trusted third-party service providers who assist us in operating our business, such as email delivery services, website hosting, and database tools. These providers are contractually obligated to keep your information confidential and use it only for services performed on our behalf.

6.3 Legal Requirements

We may disclose your information if required by law, court order, or governmental authority, or if we believe disclosure is necessary to protect our rights, your safety, or the safety of others.

6.4 Business Transfer

In the unlikely event of a business sale, merger, or acquisition, your information may be transferred as part of the business assets, subject to the same privacy protections.

6.5 With Your Consent

We may share your information for other purposes with your explicit consent. For example, if you agree to be featured as a client testimonial (anonymized or named as you prefer).

7. Children's Privacy

Our services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a minor, please contact us immediately at support@showay.in and we will delete it promptly.

8. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. These include secure email communication, protected document storage, and restricted access to client data.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your data, we cannot guarantee absolute security.

9. Data Retention

We retain your personal information for as long as necessary to provide services, maintain business records, comply with legal obligations, and resolve disputes. Typically, client data is retained for up to 2 years after the conclusion of service engagement.

You may request deletion of your personal data at any time by contacting us at support@showay.in, subject to legal retention requirements.

10. Cookies and Tracking

Our website may use cookies and similar tracking technologies to improve your browsing experience and analyze site traffic. Cookies are small data files stored on your device.

You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, some features of our website may not function properly without cookies.

11. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request correction of inaccurate or incomplete data.
• Deletion: Request deletion of your personal data ("right to be forgotten").
• Restriction: Request that we limit the processing of your personal data.
• Objection: Object to processing of your personal data for specific purposes.
• Portability: Request that we transfer your data to another party in a structured, machine-readable format.
• Withdrawal of Consent: Withdraw consent for marketing communications at any time.

To exercise any of these rights, please email us at support@showay.in. We will respond within 30 days.

12. International Visitors

ShoWay is based in India. If you are accessing our services from outside India, please be aware that your information may be transferred to, stored, and processed in India. By using our services, you consent to the transfer and processing of your information in India in accordance with this Privacy Policy.

13. Third-Party Links

Our website and communications may contain links to third-party websites (such as LinkedIn, Instagram, YouTube, WhatsApp, or Udemy). We are not responsible for the privacy practices or content of those websites. We encourage you to review the privacy policy of every site you visit.

14. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or services. We will notify you of any significant changes by updating the "Last Updated" date at the top of this page and, where appropriate, by sending a notification via email or WhatsApp.

Your continued use of our services after any changes constitutes your acceptance of the updated policy.

15. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us: